“A nice quiet getaway about 35 minutes from Cuenca. Surrounded by nature, enabling one to go for walks. It is a family run place and the hosts are very friendly and helpful.”
“Cuarto limpio, desayuno buffet del domingo muy bueno. La de los otros días, muy básico, no acorde con el estándar de un hotel de esas características. Si bien la atención del front desk fue buena, hubo momentos en que no había nadie en la recepción. En términos generales, una estadía placentera.”
“Very crowded swimming pool with day pass holder.
Shower in my room was inconsistent with hot and cold water. Be careful or you can get burned.
The steam room did not work on Monday morning.
Buffet breakfast was very good and the restauryany had beautiful views”
“Staff are Great, lovely Hotel. Shower was problematic, as soon is it is hot; it’s too hot. So one adjusts it to colder, then too cold, and could not regulate the temperature. Constantly going back and forth; ruining the morning shower experience.
It was the same last year as well.”
“The hotel feels like a real mansion with classic furnitures. Room was large and very clean.
Location can’t be better, surrounded by so many restaurants and cafes, it’s hard to count.
Definitely try Goza Restaurant/Bar, located 6 minutes from the hotel.
STAFF: hands down staff is the biggest asset at the hotel, they are kind, professional and extremely knowledgeable. Big shoutouts go Adrian and specially Cristina. She was patient and reorganized my detailed itinerary to be more time efficient……
“Friendly staff. I had been traveling for three days with no sleep and they gave me an early check in, which was greatly appreciated. Cleaned the room daily and made my stay a pleasant one. This was the second time I have stayed at this Hotel during my Cuenca visits.”
“Una maravilla de hotel en el corazón de Cuenca! Elegante y sofisticado con el charm de una ciudad tan bella cómo Cuenca! Lo amé y cada vez que vaya me quedaré ahí!”